×Telehealth consultation is now available. Find out more here.

Telehealth Consultation

Can’t Get In To See Us?
Don’t Worry…We Offer Telehealth Consultation!

My FootDr podiatrist, Charles with Lunula Laser at Camden Medical Centre

These are very unprecedented times and we understand that there are many who still require an appointment. For those who are after advice, in pain and need help, telehealth may be right for you. We want to keep you on your feet, so our "telehealth" consultations are fully operational and up and running. If you would like an online consultation from the comfort of your own home during this period, please reach out and our friendly my FootDr team will help arrange an appointment.

Our telehealth consultations are fully integrated with an exercise prescription based app that allows us to show you simultaneous videos of exercises we want you to perform. The videos of these exercises will be emailed direct to you, so you have complete access at all times, along with required repetitions and numbers. These can easily be progressed and regressed accordingly. We also have access to a video library of strapping techniques we regularly use to treat your injuries. Our osteopath is also ready to help you remotely, as is our podiatry team.

There are both clinical and practical considerations when deciding whether telehealth consultations are appropriate for you. Our skilled practitioners can help you decide whether an online consultation will suit your clinical presentation. From a practical perspective, the availability of appropriate technology and any required support at home are also important considerations when deciding on whether this option is suitable for you. We look forward to working with you virtually and remain committed to looking after your healthcare needs.

Is Telehealth right for me?

It’s not possible to perform all treatment techniques via telehealth (for example manual therapy performed by your osteopath or podiatrist). However, there are still many options that are very effective:

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Comprehensive advice

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Comprehensive advice

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Comprehensive advice

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Comprehensive advice

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How do I stay on track?

Our telehealth consultations are fully integrated with an exercise prescription based app that allows us to show you simultaneous videos of exercises we want you to perform. The videos of these exercises will be emailed direct to you, so you have complete access at all times, along with required repetitions and numbers. These can easily be progressed and regressed accordingly. We also have access to a video library of strapping techniques we regularly use to treat your injuries. Your clinician can see exactly what exercises you are doing or have done to help you stay on track. Continuing your exercise program will help optimise your recovery.

Is it effective & safe?

Telehealth has been shown to be very effective for a range of conditions. During the consultation your practitioner can communicate directly with you clearly, as if you were in the same room. In most cases, they can perform an accurate assessment and help develop a holistic treatment plan for you.

Your security, privacy and record-keeping

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We use secure platforms that uses end-to-end encryption

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Telehealth requires us to follow the same code of conduct and professional guidelines as with any face to face consultations

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Your sessions are not recorded and clinical notes are taken as they normally would

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You can rest assured that this is the only thing that’s being recorded during your session

Is Telehealth right for me?

Telehealth Consultations use video conferencing software that is readily available on most devices from the comfort of your own home.
All You Need:

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We use secure platforms that uses end-to-end encryption

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Ideally, a laptop or PC for your appointment, but a tablet or smartphone will also work.

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We recommend you use Google Chrome for your telehealth appointment

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You will be sent an email invitation to join the Telehealth consultation. In the email there will be a link that directs you to download the app required. This is easily downloaded on both Android and iOS devices. Once installed, you log in and are ready to go. Your practitioner with be waiting on the other end of the video call.

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